‘Can I ask you a very quick question?’ coming from a business owner fills me with…
Tag: Small business
How do you prove you are delivering value to your clients?
When you make the work you do for your clients look easy, they could ask whether…
The do’s and don’ts of customer service
‘Holiday from hell’, ‘Stay away’, ‘Never again’. Just three of the review titles for a hotel…
What are the options for starting a business?
If you’d like to escape the shackles of full-time employment there are a few options for…
The frustration (and worry) of late payments
In my various ops roles over the last 20 years, I’ve been responsible for invoicing clients…
Never give up on your business…
Eddie The Eagle was a class act in never giving up. He had a dream of…
Manage your money – be more profitable
There are three ways to make your business more profitable: Sell more Increase your prices Manage…
How not to succeed in business – The Apprentice Way
‘You’re fired!’ Those words must put dread into the soul of any candidates on The Apprentice.…